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  • Are Skype auto dialers right fr call center use?
    Dialers have become essential equipments for call centers in present times. The job requires handling calls in large numbers and can become really chaotic. Moreover, just to stay competitive in the market, a call center requires to update its technologies and equipments at a regular basis. Most businesses of this type use all in one CRMs and dialers come bundled with these packages. The dialers that come integrated with the CRMs are often easy to configure as they have maximum compatibility with the other equipments of the CRM. Moreover these all-in-one CRMs are more cost effective. So purchasing a good CRM is probably one of the easiest and cost effective ways of having a good dialer for using in a call center.
  • The Benefits of moving your corporate phones to VoIP
    I first discovered VoIP a few years back by advertisements from Vonage. Vonage at the time seemed like the next big thing and the prices were amazing. How ever I did not want to port my house phone number over to Vonage not knowing much about it. I have been working as a systems administrator at the time and did a good deal of work with Linux.
  • Will the downfall of Vonage hurt residential VoIP customers?
    Vonage, already struggling from a series of setbacks, has just taken another two huge body blows — one by the U.S. Court of Appeals on behalf of Verizon, and the other by Sprint Nextel. At first glance, it looks like the old-school phone companies are not only fighting back, but winning. But is that really the case, and if it is, what does that mean for other VoIP providers?
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