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Sheila Mulrennan's Articles in Self Improvement
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New Business Development
Professional Sales Training should ensure that salespeople are aware of the importance of follow up marketing. Most businesses that fail to follow up on potential sales claim they do not have the manpower to do so. If proper systems are set in place this problem can be easily rectified.
Remembering long lists
Find it difficult to memorise long lists without forgetting essential elements? It is a common problem, yet one that can be easily combated by the use of simplistic memory training. People learn by association, which is why young children learn the alphabet by use of recognition ie A- Annie Apple; B- Bouncing Ben and so on.
How to Deal With Difficult People
In business, like the rest of life we will often encounter people who are just that little more difficult to get along with. Some use the term ‘personality conflict’ to describe the situation, yet this suggests that there is some sort of unbreakable barrier and that the problem is somewhat unfixable, since it is highly unlikely somebody is going to change their entire personality for the sake of better work relations!
Communication Skills for Managers
Performance appraisal is probably the most misused and abused management tool in history. The most important purpose or goal of the appraisal is to improve performance in the future, in both employees and team leaders. Managers can get valuable information from staff to help them make their jobs more productive.
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