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Discover how to increase your accessibility for prospects. The topic of this article is customer-referential accomplishment-measurements. After discovering the main aspects you will read about a real project in that field. In the framework of a quality-management system, I would like to show how measured data and successful actions belong together How can you profit from an Integral Quality Management System? This Quality Management System is based on two parts. Part one is concerned with your actions. In the article it is represented by the numbers 1 to 5. The second part is all about the results you get. It is in measuring the results - keeping metrics and using them as a platform for learning and adjustments. Applying both parts in a continuous fashion, that will make your business a success. Here it does not matter, if you have a small business, a middle sized company or a big cooperation. How to rapidly get your business known to your customers A successful Public Relation Concept