If you don't take full responsibility for your own actions you can't expect to obtain the sales success you want? As a sales coach I strongly urge you to always take full responsibility for your outcomes. Your actions and your decisions produce the outcomes you experience. Blaming yourself or anyone else, using excuses, and denial are all futile. Yes, you may have people who are supposed to support you who just make things more difficult, and they may not do what they say they will; but if you know this to be true you have to devise a plan to keep these people from inhibiting your success. Even if that means taking the action to get it done yourself.

Getting angry is a waste of energy and it puts your focus on the wrong things. Your focus needs to be on getting whatever you need to do to succeed done in spite of anyone and everything else. Take control and develop a plan to work around incompetent people and systems.

Have you ever met with a prospect and things seemed to be going well when all of a sudden they reacted in a way that completely caught you off guard? This can be a very unpleasant experience and leave you feeling inadequate. But it's just an opportunity for you to learn how to avoid or deal with that reaction when it happens again. Think through and replay the entire conversation in your mind trying to identify the exact moment when there was a change in the prospects attention and interest. Then come up with a plan to change your behaviors so you can better handle that reaction if it ever happens again.

If this has happened several times before you really need to figure out what you're doing that is causing that reaction. I'm amazed how often sales people have the misguided notion that when something goes wrong that you need to ignore it and doing what you've been doing until you get different results. That isn't going to happen. If something goes badly you need to stop doing that in that way; or you can expect to continue to get results.

Did you do what you did in that way because someone else told you to do it? What they told you to do may work for them and it may work for other people too, but if it doesn't work for you it doesn't matter how many other people it does work for. You have to develop your own way to successfully produce the results you want.

You have to succeed in sales based on your own values, behaviors, and attitudes. If something doesn't feel right to you remember that's just your little inner voice telling you that you shouldn't be doing this. Listen. Not listening just gets you in trouble.

When you understand what motivates you it's much easier to take action. You alone are responsible for finding a way to succeed in sales that's right for you. You are the only one who can take the actions you know you need to take. Only you can hold yourself accountable for your actions. Motivation is what causes you to either take actions or to avoid taking actions. When you know what motivates you it's almost impossible for you not to take action.