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Cisco CCNP Certification Outline
(1) 1.1 Introduction
(2) 1.2 Course Objectives Module 2
(1) 2.1 Support Resources
(2) 2.2 Hand-Held Test Equipment
(3) 2.3 Network Monitors
(4) 2.4 CCO – Cisco Connection Online
(5) 2.5 Creating a Case
(6) 2.6 Summary Module 3
(1) 3.1 Using Troubleshooting Methods
(2) 3.2 Problem Solving Model
(3) 3.3 Example Lab
(4) 3.4 Introduction to the Equipment
(5) 3.5 Lab – Configuration
(6) 3.6 Summary
part two
(1) 1.1 Ticket 001 – Physical Layer Connectivity
(2) 1.2 Summary – Physical Layer Connectivity. Trouble
(3) 1.3 Ticket 002 – Connection Issues
(4) 1.4 Summary – Connection Issues
part three
(1) 1.1 Ticket 003 – Static to DHCP
(2) 1.2 Summary – Static to DHCP
(3) 1.3 Ticket 004 – Power Failure
(4) 1.4 Summary – Power Failure
part four
(1) 1.1 Ticket 005 – ISDN Failure
(2) 1.2 Summary – ISDN Failure
(3) 1.3 Ticket 006 – Ethernet Switching
(4) 1.4 Summary – Ethernet Switching Course Review